Frequently Asked Questions
On a Double Points Days, everyone enjoys twice the earning power of points and earns 2 points for every $1 spent. You must have an account prior to before placing an order to earn Points on your purchase.
Points are earned by purchasing our products online. Earn 1 Point for every $1 spent on products (tax & shipping excluded). You will also occasionally receive email invitations to earn additional points by reviewing products you have purchased.
LOG IN using the the email address associated with your account. At checkout, a slider icon will appear displaying your Star Coins balance. Simply adjust the slider to apply as many, or as few Star Coins as you’d like. You must be logged in with the email associated with your account to see and redeem points.
Points earned by placing an order will post to your account when your order has been shipped. If items in your order are shipping from multiple warehouses with different delivery times, the Points will be posted when the final shipment is processed and all items are shipped. Points earned by other earning actions will post immediately (see “Ways to Earn Points” above for details).
Reminder: Place your order using the email address associated with your Points account for Points to be posted to your account. Orders placed with a different email address will not earn Points. Points are non-transferrable.
Three weeks after you place an order with us, you will receive an email invitation to earn points by leaving a review on your purchase. To earn Points for your review, you must leave your review through the form embedded in the email invitation. This is the only way you can receive Points for reviews.
Points cannot be combined with any discount codes. If you have a valid discount code, you’ll have to choose to apply the discount code OR your Points at checkout, you cannot apply both.
To receive Free Shipping within the 48 contiguous USA, your order sub-total must be $75+ AFTER any discounts including Points have been applied.
When you are logged in to your account, your up-to-date balance is always displayed in the second section of this page. You can also click the REWARDS HISTORY button for details.
Points are valid for 12 months from the date of your last order. Each time you place an order, the expiration date of all unused Points is extended for 12 months. Your Points will expire after 12 months of inactivity. For a purchase to qualify, it must be made using the email address associated with your account. Points are non-transferable.
If a full refund is issued, the Points redeemed will be returned to your account, and the Points earned on that purchase will be deducted.
For example: Quinn has 200 Points and purchases a $100 Block Set and uses 200 Points for a $20 discount. Quinn pays $90 and earns 90 Points. Quinn now has 90 Points. When the blocks are returned, Quinn receives a $90 refund and 200 Points returned. The 90 newly earned Star Coins are removed. Quinn is back to 200 Points.
Different rules apply for partially refunded orders.
HABA Rewards is an online, points-based program where users with registered accounts may earn points by purchasing merchandise on HABAusa.com.
Points accrued are non-transferable to other users or accounts and have no cash or monetary value. Accounts are non-transferable and purchases must be made by the account holder.
Points are never redeemable for cash and cannot be used towards the purchase of e-gift cards.
The HABA Rewards Program may be changed from time to time at the sole discretion of HABA. Any change to HABA Rewards or these Terms and Conditions will be posted on the HABAusa.com website.
HABA reserves the right to change, limit, modify or terminate the HABA Rewards Program (including the Terms and Conditions) for any reason or no reason, at any time, with or without notice.
HABA reserves the right to deactivate any registered account and to audit any membership account at any time if there is suspected abuse of the program. For example; failure to follow terms, illegal activity, fraud, misrepresentation or any unauthorized use of Star Coins rewards. The misuse of points, cards, credits, vouchers, coupons and/or certificates may result in the deactivation of a membership and account.
HABA reserves the right to exclude individuals from HABA Rewards at its sole discretion. Any misrepresentation or any conduct detrimental to the interests of HABA may result in account deactivation and revocation of points. This will affect eligibility for further participation.
In addition, all points and rewards will automatically expire if an account is terminated or otherwise cancelled for reasons outlined above or otherwise.