Shipping Information
Holiday Shipping
We recommend placing your orders in advance as carriers may have delays outside of our control.
| Order By | Shipping Speed | Delivered By |
|---|---|---|
| December 16th 11:59pm | Ground | December 24th |
| December 18th 11:59pm | Expedited | December 24th |
Please Note: Our warehouse will be closed for the holiday December 24-26 and December 31-January 1st. Orders placed during this time will be delayed.
Shipping Fees
Orders over $75 shipping within the contiguous United States are eligible for FREE standard shipping. Orders under $75 will be charged a flat-rate $5.95-$6.95 shipping fee in the United States. Please Note: Order total is based on total after discounts (including points redemptions) have been applied.
Free Shipping offer does not apply to Alaska or Hawaii. Shipping rates to Alaska or Hawaii will be charged based on the order value.
Local Pick Up
Our main office and warehouse are located in Skaneateles, NY. If your zip code is near our facility, a curbside pick up option will show up on the check-out page. There is no shipping charge to pick up an order.
Delivery Times
Orders are processed Monday through Friday and ship from several fulfillment centers throughout the U.S. Orders placed before 12:00pm EST typically ship the same business day (outside of peak holiday periods).
We use several carriers including FedEx, UPS, and USPS to ship your order to you the fastest and most cost-effective way possible. Shipping times can vary by shipping carrier and we do recommend placing your orders for any special occasion well in advance to be certain it arrives in time for the big day!
Split Shipments
We do our best to fulfill your order in full from one distribution location. Some orders that are not able to be fulfilled from one location are split and shipped separately. As long as you place one single order shipping to one address, you will not be charged extra shipping for a split order.
International Shipping
We currently only ship within the United States, Canada and APO addresses. Orders shipped to international APO addresses for the U.S. Military could take up to 6 weeks to reach their destination depending on the location.